I have promised more on ITIL version 3 and although I know I'm not an authority on the subject I'd like to share my findings. Most of the material I will present originates from official newsletters, itSMF conferenses I've attended and different blogs and websites.
So, do not expect a lot of unique information on version 3 but feel confident that it is accurate and that it is a good compilation.
Regards, David :-)
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1 comment:
Hej vännen!
Nu är du med som länk på min blog!
/Lina
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